We are looking for a qualified Community manager to join our team.
If you are a tech-savvy professional, experienced in social media, PR and promotional events, we would like to meet you.
Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging content.
You should be a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations with our community.
Ultimately, you should be able to act as the face and voice of our brand and manage all community communications.
Respond to comments and customer queries in a timely manner
Stay up-to-date with digital technology trends
Set and implement social media and communication campaigns to align with marketing strategies
Coordinate with Marketing, PR and Communications teams to ensure brand consistency
Monitor and report on feedback and online reviews
Knowledge of online marketing and marketing channels
Ability to identify and track relevant community metrics
Ability to interpret website traffic and online customer engagement metrics
Hands on experience with social media management for brands
Excellent verbal communication skills