We are looking for an Engagement Manager to build positive relationships with clients during projects.
You’ll be the assigned clients’ first point of contact, ensuring that our customers remain satisfied with our services.
To succeed in this role, you’ll need to communicate well and multi-task under tight deadlines.
Experience in sales and customer service is an asset in this position.
If you’re a team player and a problem-solver, we’d like to meet you.
Your goal will be to ensure that our relationships with customers are strong, profitable and enduring.
Prepare reports on project performance
Identify upselling and cross-selling opportunities
Manage invoices and bills for assigned customers
Foster positive relationships with our customers as their primary point of contact
Help clients implement services and plan projects effectively
Project management experience
Strong organizational and multitasking skills
Customer-oriented approach
Problem-solving aptitude
Proven experience as an Engagement Manager