We are looking for a Junior Account Manager to act as the first point of contact with existing customers, answer their queries and increase client satisfaction.
If you enjoy coming up with effective solutions and working toward achieving goals, this job is right for you.
You will use your communication skills to identify and address clients’ needs while representing our company in a positive way.
Previous customer service experience will be an advantage.
Ultimately, you will contribute to building profitable, long-term relationships with our clients to reach our business objectives.
Provide after-sales support to retain customers
Contact clients to understand their requirements and work on a sales plan
Coordinate with Account Executives and Account Managers to create customized sales plans for key clients
Build strong client relationships, through regular communication
Gather information on assigned clients
Experience with CRM software
Strong communication skills with an ability to build relationships
Effective presentation and negotiation skills
Proven work experience as a Junior Account Manager or relevant sales role
Good time-management skills with a problem-solving attitude